Enjoy free shipping on all orders over $50! Shop your favorite items and have them delivered to your door at no extra cost.

Shipping Policy

Thank you for shopping with us! We are committed to providing you with the best shopping experience, and that includes fast, reliable shipping. Please read below for detailed information about our shipping process.

Processing Time:
All orders are processed within 2-3 business days (excluding weekends and holidays). You will receive a confirmation email once your order has been processed and shipped.

Shipping Methods & Delivery Times:
We offer a variety of shipping options to suit your needs. Shipping times vary depending on your location and the shipping method selected at checkout.

• Standard Shipping: 5-7 business days (US orders)
• Expedited Shipping: 2-3 business days (US orders)
• International Shipping: 7-21 business days (depending on destination)

Please note that these are estimated delivery times, and delays may occur due to unforeseen circumstances (e.g., weather, customs processing).

Shipping Costs:
Shipping costs are calculated at checkout based on your shipping address and selected shipping method.

Order Tracking:
Once your order has shipped, you will receive a tracking number via email. You can track your order using the link provided in the email.

International Shipping:
We do offer international shipping! Please be aware that customers are responsible for any customs fees, taxes, or import duties that may be applied by their country. These charges are not included in the shipping cost and will be collected by the carrier upon delivery.

Wrong Address Disclaimer:
Please ensure that your shipping address is correct at the time of purchase. We are not responsible for lost or delayed packages due to incorrect address information provided.

Thank you for shopping with us! We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a 14-day return policy to ensure a smooth and hassle-free process.

Return Window

You have 14 days from the date of delivery to return your items for a full refund or exchange. Unfortunately, we are unable to process returns or exchanges after the 14-day period has passed.

Return Eligibility

To be eligible for a return, your item(s) must meet the following criteria:

• The item is unused, unwashed, and in its original condition.
• The item is in its original packaging (tags and labels must still be attached).
• The item is not a final sale or clearance item (which are non-returnable).

How to Return an Item

1. Contact Us: To initiate a return, please contact our customer service team at info@ytmstylez.com or via our contact form with your order number and the item(s) you wish to return.
2. Return Authorization: Once we receive your request, we will provide you with a Return Authorization Number and further instructions on how to return your items.
3. Ship Your Item: Package the item securely in its original packaging, including your invoice or order confirmation. Please ship it to the address we provide.
4. Return Shipping Cost: Customers are responsible for the return shipping costs unless the item is defective or incorrect. We recommend using a trackable shipping service to ensure your return reaches us safely.

Refunds & Exchanges

• Refunds: Once we receive and inspect your return, we will process a refund to your original payment method. Please note that it may take a few business days for the refund to appear in your account.
• Exchanges: If you wish to exchange an item, please specify the size or color you'd like to receive in your return request. If the item is available, we will process the exchange at no additional charge.

Non-Returnable Items

• Gift cards
• Sale or clearance items
• Intimate or personal items (such as underwear or swimwear) unless defective

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at info@ytmstylez.com with pictures of the damage, and we will resolve the issue as quickly as possible by offering a full refund or sending you a replacement item.

Contact Us

If you have any questions or need assistance with your return, please reach out to us at info@ytmstylez.com. Our customer service team is here to help!

We want you to love your purchase! If for any reason you're not completely satisfied with your order, we offer exchanges within 14 days of delivery. Please read our Exchange Policy below for more details.

Exchange Window

You have 14 days from the date of delivery to exchange your items. After this period, unfortunately, we are unable to process exchanges.

Exchange Eligibility

To be eligible for an exchange, the item(s) must meet the following conditions:

• The item is unused, unwashed, and in its original condition.
• The item has all tags and labels attached.
• The item is not a final sale or clearance item, which are non-exchangeable.

How to Request an Exchange

1. Contact Us: To begin your exchange, please reach out to our customer service team at info@ytmstylez.com with your order number, the item(s) you wish to exchange, and the size, color, or style you would like in exchange.
2. Return Authorization: After receiving your exchange request, we will provide you with a Return Authorization Number and the address for returns.
3. Return Your Item: Once you receive your return authorization, please securely package the item(s) you're exchanging, including your order confirmation or invoice.
4. Return Shipping Cost: Customers are responsible for return shipping fees unless the item is damaged, defective, or incorrect. We recommend using a trackable shipping method to ensure the return arrives safely.

Exchanging Items

• If the item you want to exchange for is available, we will process the exchange once the returned item has been received.
• If the requested exchange item is out of stock, we will offer you the option to select a different item or receive a store credit for the returned item.

Non-Returnable/Non-Exchangeable Items

• Gift cards
• Sale or clearance items
• Intimate or personal items (e.g., underwear, swimwear) unless defective

Damaged or Defective Items

If your item arrives damaged or defective, please contact us immediately at info@ytmstylez.com with images of the damage. We will offer you a replacement or full refund based on your preference.

Final Steps

Once we receive your returned item, we will inspect it, and if it meets our exchange criteria, we will process your exchange. You will be notified via email once your new item has been shipped.

Contact Us

For any questions or concerns regarding exchanges, please reach out to our customer support team at info@ytmstylez.com. We are here to assist you and ensure your experience with us is enjoyable!